Your website order will be processed within 24-72 hours excluding WEEKENDS.If you order at weekends, it will be processed at MONDAY. You will receive it sometimes within an hour or two.
The account/website is subject for suspension or termination once we detected that the user is doing illegal stuffs such as:
If you have any website concerns, you must fill up the queuing form . Highly encourage to post your concern in forum so that your co-classmate will answer your concern.
Highly encourage to have Cpanel certification in cpanel university. https://university.cpanel.net/
For the website reseller, You can only be allowed to resell a website once you successfully receive a CPSP Certificate from CPanel University. For the existing website resellers, you have three months to get the requirement. Failure to do so will remove your reselling benefits
CPPCert and CPSP are the basic certification for website resellers.
Malware Cleanup- every Wednesdays and Sunday
Deletion of expired website- Every 6 months
Limited Website support:
For now on, we will be focusing on the macro problems such as :
For microlevel problems such as
Plug-ins and Themes issues. Please go to the plug-ins support page/customer support.